Ashley Stroud Honored as 2025 Plumbing Contractor of the Year for Innovative Leadership

The Plumbing-Heating-Cooling Contractors - National Association (PHCC) has awarded Ashley Stroud, Co-Owner and Chief Operating Officer of Plumbing Outfitters, the title of 2025 Plumbing Contractor of the Year. This prestigious recognition was bestowed during the PHCCCONNECT National Conference held in Grand Rapids, Michigan, honoring innovative leaders who exemplify customer-focused business practices, operational excellence, and a commitment to forward-thinking within the plumbing sector.

Stroud, who holds a license as a Texas Master Plumber, was acknowledged for her role in establishing a CHAMPS culture at Plumbing Outfitters - a framework based on Character, Humility, Accountability, Mindfulness, Precision, and Service. This values-driven approach has significantly improved team performance, customer satisfaction, and community involvement throughout Central Texas. The commitment of Plumbing Outfitters to mentorship, workforce development, and servant leadership is setting a new benchmark for what it means to operate a modern plumbing company with purpose.

Among her initiatives is Ashley the Outfitter, a local radio segment where she leverages her expertise as a master plumber to address the most common plumbing inquiries from homeowners, making plumbing education accessible, empowering, and community-focused. PHCC commended Stroud's pioneering leadership in developing scalable business systems while maintaining a strong connection to the community. The Plumbing Contractor of the Year Award is one of PHCC's most esteemed individual accolades, honoring exceptional accomplishments in business excellence, community contribution, and the advancement of the plumbing industry.

"I accept this award on behalf of our entire team - an amazing group of talented individuals who genuinely care for each other, our customers, and our community. It is a tremendous honor to build this business with them and utilize it to serve others while making a lasting difference," she stated. For more information about the company and its services, visit https://plumbingoutfitters.com. The recognition highlights how values-driven leadership combined with technical expertise can transform traditional service industries while maintaining strong community connections and setting new standards for operational excellence.