Channel Software to Showcase Innovative B2B Ecommerce Platform at P21WWUG CONNECT 2024

Channel Software is set to sponsor and exhibit at the Prophet 21 World Wide User Group (P21WWUG) CONNECT 2024 Conference in Chicago from August 25-27, 2024. The company will showcase its CSX eCommerce platform, designed to meet the evolving needs of industrial distributors in an increasingly digital marketplace.

At booth #104, Channel Software will demonstrate how their integrated B2B eCommerce platform can help distributors modernize their customer experience. Attendees will have the opportunity to learn strategies for simplifying product information access, streamlining online ordering processes, and reducing costs associated with managing and maintaining B2B eCommerce websites.

The P21WWUG CONNECT 2024 event brings together users of the Epicor Prophet 21 ERP system from around the world, offering a comprehensive learning experience through classes led by industry peers, Epicor representatives, third-party solution providers, and guest speakers.

Curt Olson, President of Channel Software, highlighted the unique challenges facing industrial distributors in 2024. "Smaller and mid-sized distributors are navigating dual challenges: a slower-growth market and rapid digitalization," Olson stated. He noted that giant online marketplaces are setting new standards for pricing, product range, and delivery speed, putting pressure on mid-market players in a cautious spending environment.

Olson emphasized the importance of an ERP-integrated eCommerce platform in delivering omnichannel experiences for B2B buyers, who now expect consumer-grade online interactions across all channels. "Despite economic challenges, leveraging eCommerce technology to improve customer experience while highlighting their unique strengths can help [distributors] carve out a niche in their market," he added.

The CSX eCommerce platform showcased by Channel Software is designed to address these challenges by providing an all-in-one solution that integrates eCommerce with Product Information Management (PIM), content management, and analytics capabilities. This comprehensive approach aims to help distributors improve efficiency and cost-effectiveness in their digital operations.

The company's presence at P21WWUG CONNECT 2024 underscores the growing importance of integrated eCommerce solutions in the B2B distribution sector. As the industry faces economic headwinds and increased competition from online marketplaces, the ability to offer seamless, user-friendly digital experiences becomes crucial for distributors looking to maintain their market position and grow their business.

Attendees of the conference will have the opportunity to gain insights into how Channel Software's solutions can help address the specific challenges faced by users of the Epicor Prophet 21 ERP system. The event promises to be a valuable platform for distributors seeking to understand and leverage the latest advancements in B2B eCommerce technology.

As the B2B sector continues to evolve, events like P21WWUG CONNECT 2024 and solutions like Channel Software's CSX eCommerce platform play a critical role in helping distributors navigate the complexities of digital transformation. By providing tools to enhance customer experience, streamline operations, and compete effectively in a challenging market, such technologies are becoming increasingly essential for businesses looking to thrive in the digital age.