Inter Mountain Cable Partners with Incognito Software Systems to Enhance Broadband Service Delivery

Inter Mountain Cable has selected Incognito Software Systems' Broadband Command Center (BCC) to streamline service delivery across its network with a flexible, automated end-to-end provisioning platform. This partnership enables Inter Mountain Cable to unlock greater operational efficiency, lower operating costs, and offer its customers reliable, seamless broadband experiences. With a commitment to providing top-tier broadband services by maintaining a network built on the latest technologies, Inter Mountain Cable turned to Incognito, seeking comprehensive industry expertise, support for evolving networking requirements, and cost-effective business models.

Incognito's Broadband Command Center delivers holistic provisioning across Inter Mountain Cable's cable and fiber network, simplifying DHCP management and eliminating the need for multiple systems. Thanks to the ease of deployment of BCC, Inter Mountain Cable completed the implementation and go-live in just four months, underscoring the solution's agility and adaptability. Eddie Harris, Chief Information Officer at Inter Mountain Cable, stated that partnering with Incognito has been key in advancing their network and business goals, noting they needed a flexible, carrier-grade platform that could be deployed quickly to support expanding broadband needs.

As Inter Mountain Cable continues to future-proof its network, Incognito's Broadband Command Center is well-positioned to back this evolution with its centralized approach to IP resource management, support for the latest provisioning standards including DOCSIS 4.0, and cloud capabilities. Gary Knee, CEO at Incognito, emphasized that their solution gives Inter Mountain Cable the robust platform needed to enhance its service capabilities and overall network management, positioning them to lead in a competitive market. Incognito's Broadband Command Center is recognized as the industry's premier independent provisioning platform, offering end-to-end device management, automated service provisioning, and multi-standard support within a single, comprehensive solution.

With successful deployments in over 200 service providers globally, BCC is trusted for its reliability, scalability, and extensive feature set, providing operators with the tools for their growing network and business needs. This implementation represents a significant step in modernizing rural broadband infrastructure, ensuring that subscribers in Floyd, Pike, and Knott counties in Kentucky, as well as Buchanan and Wise counties in Virginia, receive high-quality service delivery. The partnership demonstrates how regional providers can leverage advanced orchestration platforms to compete effectively with larger telecommunications companies while maintaining service reliability and operational efficiency.