Item by Item Launches Copilot for D365 Supply Chain Training Module

Item by Item (IBI), a leading provider of Microsoft Dynamics 365 training, has announced the release of Copilot for D365 Supply Chain Training, the latest addition to its growing library of AI-focused content. This module supports Microsoft's vision of embedding AI directly into the enterprise application experience, enhancing how supply chain professionals work within D365. Copilot in D365 Supply Chain brings a growing set of intelligent capabilities designed to improve productivity and decision making across the supply chain.

The IBI training covers Copilot Sidecar, a conversational assistant that sits alongside D365 Supply Chain and enables users to interact with the system through natural language, helping them complete tasks quickly without navigating away from their workflow. It also includes embedded summarizations, which provide contextual insights built into supply chain modules, and AI-driven agents that automate repetitive tasks, interpret data, and support business processes. Additionally, the training addresses AI-powered pages and workspaces, which are purpose-built screens that organize and summarize supply chain data for quick review and action.

Elif Item, CEO of Item by Item, stated that this training will help users take full advantage of the embedded AI features that are now part of D365 Supply Chain. She emphasized that Copilot is not just a tool but a new way of working, and the training ensures users can confidently navigate and apply these AI capabilities in real-life supply chain scenarios. This release marks the final addition to the IBI platform in 2025, a year that has seen rapid growth in content and training offerings across D365 products.

As organizations continue to embrace AI, IBI is committed to delivering practical, role-based training that drives adoption and impact. Item by Item offers the largest user-focused online training platform for Microsoft Dynamics 365, with thousands of users across industries having trained on the IBI platform to gain practical, role-based knowledge. The platform includes over 1,300 micro-courses, 90+ learning paths, and 220+ assessments across various domains such as Finance, Supply Chain, Commerce, Sales, Customer Service, Field Service, and Change Management. For more information, visit https://www.itembyitem.co.