Liveops Expands Remote Customer Support Opportunities Nationwide for 2026 Tax Season

Liveops has launched a nationwide initiative to recruit thousands of remote customer support agents in preparation for the 2026 tax season, offering individuals across the United States the opportunity to earn income from home on flexible schedules while supporting leading tax software brands. The company's flexible model eliminates geographic barriers by not requiring proximity to physical call centers, enabling participation from diverse demographics including bilingual candidates, caregivers, veterans, retirees, and individuals with disabilities. Molly Moore, Chief Operating Officer at Liveops, emphasized that this initiative makes meaningful work accessible to everyone regardless of location or life circumstances, particularly benefiting single parents, military spouses, and caregivers who need control over their work hours and earnings.

The recruitment drive comes as families nationwide face increasing expenses and uncertain employment prospects, with Liveops providing a pathway to sustainable careers that align with individual lifestyles. Agents within the Liveops network can choose their own service time slots, allowing them to coordinate work around caregiving responsibilities, family commitments, educational pursuits, or secondary income sources. This flexibility benefits both agents and clients, as Liveops can align service coverage with actual tax season demand without incurring additional facility costs or long-term overhead. Jim Watson, Chief Executive Officer of Liveops, noted that their flexible sourcing strategy engages a diverse and motivated talent pool from across the nation while providing clients with a scalable, resilient workforce prepared to meet real-world demands.

Liveops' model retains income within local communities rather than centralizing work in single locations, bolstering local economies while providing thousands of individuals with supplemental income and valuable customer support experience during one of the busiest service periods of the year. The company has decades of experience facilitating tax season engagements through an on-demand model that quickly sources, certifies, and deploys well-suited customer support agents. This approach ensures callers receive prompt, empathetic, and brand-consistent service during peak times, helping tax software clients minimize hold times, enhance customer satisfaction, and safeguard brand loyalty during high-volume weeks. For more information about Liveops' customer support opportunities, visit https://liveops.com.