LogicMark's Patented Token Technology Enhances Senior Care Data Security

When monitoring elderly individuals at home or on the go, protecting their health data from unauthorized access is critically important due to risks including identity theft, stigmatization, discrimination, elder fraud, and abuse. These concerns are particularly significant when third parties are involved, as compromised health data can enable medical identity theft, Medicare scams, and prescription drug fraud, potentially leading to financial exploitation of vulnerable individuals. LogicMark Inc., manufacturer of personal emergency response systems, health communications devices, and IoT technologies for senior care, addresses these risks through its serious approach to privacy and security.

The company collects extensive data through its monitoring devices, feeding it into an AI and machine learning platform that assists patients and caregivers in managing care both at home and during mobility. This data enables caregivers, healthcare providers, and emergency responders to detect falls, movement cessation, wandering beyond safe zones, and medication non-adherence, while also monitoring vitals, tracking movements, facilitating emergency calls, and providing proactive safety insights. While this information is vital for care management, LogicMark emphasizes that permanent storage or broad access beyond the immediate care team is unnecessary, focusing instead on situational data control and accessibility.

To ensure customer data protection, LogicMark incorporates patented token and privacy technology into its systems, featuring encrypted data sharing with strict access controls that secure sensitive personal health information while maintaining availability during urgent situations. The company's patent covers encrypted blockchain technology and encrypted data containers with management capabilities, making it extremely difficult for third parties to access, tamper with, or alter data, thereby preventing unauthorized information exposure. This technology provides customers assurance that their information remains inaccessible to general parties but available during emergencies, offering data security equivalent to HIPAA-level protections without regulatory oversight.

In emergency scenarios where a monitored individual experiences a medical crisis while their primary caretaker is unavailable, the 24/7 monitoring service gains temporary access to previously entered medical data, video feeds, call records, and fall detection information. This access enables monitoring personnel to provide necessary medical details to arriving emergency responders like EMTs or 911 services, preventing medication contradictions during treatment, with data accessibility terminating once the monitoring call concludes. Similarly, during minor emergencies where non-primary caregivers transport individuals to urgent care, medication and medical history become temporarily available to these caregivers with duration and visibility controlled by the primary caretaker, ensuring data isn't permanently stored on secondary devices unless explicitly required.

These implementations demonstrate how LogicMark's patented privacy and token technology safeguards monitored individuals' data and privacy during both major and minor emergencies, balancing necessary health and safety monitoring with robust data protection measures. The company's comprehensive approach spans from device-level security to patented technological solutions, ensuring customers receive protection from physical risks while preventing sensitive information from falling into unauthorized hands.