M7 Services and Tesselate Partner to Deliver Financial-Grade IT Infrastructure with Hospitality-Level Service

M7 Services, a Houston, Texas-based leading provider of enterprise-class IT and infrastructure solutions, announced a strategic partnership with Tesselate, a Paris, France-based international consulting and technology firm recognized for modernizing financial institutions worldwide. This partnership will introduce a new standard for managed IT and compliance, merging financial-grade governance and automation with hospitality-level service and agility.

The collaboration between Tesselate and M7 Services brings together two complementary strengths: Tesselate's deep expertise in corporate banking, process optimization, ecosystem and operational orchestration, and M7's secure, always-on IT infrastructure and proactive services. Together, they establish a robust managed services framework designed to support sustainable digital transformation for corporate banks, enabling a unified, scalable environment that ensures reliability, security, and measurable efficiency allowing clients to focus on growth and innovation while their day-to-day operations run seamlessly.

Charif Zahrane, Chief Innovation Officer at M7 Services, stated that partnering with Tesselate allows extending their foundation even further, combining infrastructure and service reliability with world-class financial operations expertise to deliver secure, scalable solutions that anticipate and prevent issues before they ever reach the client. This partnership also accelerates expansion into Europe and the broader EMEA, bringing the 24/7 model to clients who need audit-ready operations that meet EU regulatory expectations without sacrificing uptime.

Yuri Herman, Head of Corporate Banking at Tesselate Group, emphasized that their collaboration with M7 Services enhances their standard even further, combining operational depth with ecosystem scalability to deliver measurable value across clients' technology landscape. Organizations are under increasing pressure to modernize legacy systems without compromising compliance or uptime. By combining M7's high-touch managed-services approach with Tesselate's advanced automation and regulatory frameworks, clients can now bridge hospitality-grade responsiveness with financial-sector precision.

This creates a cohesive operating environment where every transaction, system, and support function is proactive rather than reactive. Leveraging predictive monitoring and automated resolution tools, the combined platform identifies potential issues before they disrupt performance. That intelligence, paired with M7's U.S.-based 24/7 helpdesk and Tesselate's deep expertise capability, delivers the reliability global organizations require to operate confidently across markets.

M7's culture of accountability has driven industry-leading results including a 75 percent same-day resolution rate, 99.5 percent Customer Satisfaction Score, 99 percent resolution SLA compliance, 97 percent response SLA compliance, and proactive services that resolved 2.5 times more issues than were reported. These metrics underscore M7's unique service model where prevention, transparency, and speed are built into every client engagement. Through this partnership, those standards are now being applied to financial-grade environments, offering an unprecedented level of reliability to industries that cannot afford downtime.

Their joint framework offers organizations a path to modernization that is both compliant and cost-effective, setting a new benchmark for managed services rooted in measurable business outcomes. To learn more about this partnership, please visit https://www.tesselategroup.com/m7-services-partnership/.