Motorola Solutions Recognized as Top Workplace for Innovation Through Public Safety AI Development

Motorola Solutions has been voted #1 by Fast Company for Best Workplaces for Innovators, recognizing the company's leadership in developing purpose-built artificial intelligence that automates tasks and augments human attention to help detect, respond to, verify and resolve safety and security threats. The company was specifically honored for its Assist AI assistant, which is designed for the high-stakes environment of public safety operations where every decision can have life-or-death consequences.

The significance of this innovation becomes apparent when considering that over 240 million 911 calls are placed in the United States each year, each triggering the rapid flow of critical information into public safety command centers. Dispatchers must remain calm during callers' worst moments while rapidly cross-checking details, locating first responders and providing critical support until help arrives. Motorola Solutions' Assist technology is purpose-built for these high-stress situations, enabling dispatchers to focus on critical tasks and providing responders in the field with verified, tailored information for faster, more cohesive teamwork.

Mahesh Saptharishi, executive vice president and chief technology officer at Motorola Solutions, emphasized that the company is architecting the future of safety to make a real impact when it matters most. This recognition underscores the company's commitment to fostering a culture where groundbreaking ideas and purpose-built AI can thrive, building on a long history of working with emergency responders to develop lifesaving technologies that fit seamlessly into their workflows. The company's approach represents a significant advancement in how technology can support first responders in critical situations.

Over the last decade, Motorola Solutions has invested approximately $18 billion in organic research and development and acquisitions, including substantial investments to advance AI applications across its portfolio of public safety and enterprise security solutions. The company has demonstrated commitment to responsible technology design, development and use through initiatives like its AI labels, which provide clear, concise information about how AI is used across its technologies. This transparency initiative represents a first for public safety and enterprise security products, setting an important precedent for ethical AI implementation in critical infrastructure.

The practical impact of these innovations is evident in real-world applications. Mindi Bartee, PSAP education manager at the Greater Harris County 911 Emergency Network, noted that AI has the potential to transform the ability to help save lives by enabling multiple departments to work together cohesively to coordinate quick and appropriate responses. The technology provides emergency personnel with the information needed to work with higher efficiency, accuracy and speed during critical incidents. Fast Company's recognition process involves reviewing over a thousand applications for its annual prestigious recognition, honoring the top 100 companies creating groundbreaking products and building cultures where innovation can thrive.