White Glove Insurance Earns Great Place to Work Certification and BBB A+ Accreditation

White Glove Insurance, a boutique personal lines insurance agency, has announced two significant achievements: certification as a Great Place to Work with a perfect 100% employee approval rating, and an A+ accreditation from the Better Business Bureau (BBB). These distinctions highlight the company's dedication to fostering a positive workplace culture and maintaining high ethical standards in customer service.

The Great Place to Work certification, based on employee feedback, reflects the company's strategic focus on employee experience. Founded in December 2025, White Glove Insurance has quickly become an employer of choice by prioritizing competitive compensation, professional development, and a collaborative environment. The 100% approval rating indicates that every team member endorses the company's mission and culture, which directly translates to the quality of service provided to clients.

"Our team is the foundation of everything we do," said Ty Crockett, Founder and CEO of White Glove Insurance. "The Great Place to Work certification validates our commitment to creating an environment where talented professionals can thrive, grow, and deliver exceptional service. A 100% approval rating means every member of our team believes in our mission and culture—and that's reflected directly in the caliber of service our clients experience."

In addition to the workplace certification, White Glove Insurance earned the BBB's highest A+ rating, which assesses business practices, transparency, complaint resolution, and customer satisfaction. This top-tier accreditation confirms that the company meets and exceeds industry standards for ethical conduct and service excellence. The CEO emphasized that the rating is a promise to clients, demonstrating integrity, prompt issue resolution, and accountability.

The company's approach to insurance is rooted in combining personalized, "white-glove" service with cutting-edge technology. Serving clients across Ohio, Florida, Virginia, Washington D.C., Maryland, and North Carolina, White Glove Insurance employs a salaried producer model to eliminate conflicts of interest, ensuring advisors focus solely on client needs. The agency's infrastructure includes proprietary technology, strategic carrier partnerships, and a 24/7 Client Relations team. Retention strategies, such as handwritten notes and quarterly check-ins, aim to achieve a retention rate significantly above industry standards.

These certifications come at a time when both employee satisfaction and customer trust are critical differentiators in the insurance industry. By achieving both, White Glove Insurance positions itself as a model for other agencies, demonstrating that investing in employees and maintaining transparent operations can lead to business excellence. The recognition also signals to potential clients that the agency is reliable and committed to high-quality service, which is essential in a field built on trust.

As the company continues to expand its footprint, these accolades may enhance its reputation and attract both top talent and discerning customers. The dual achievement underscores a holistic approach to business success, where a positive internal culture and external credibility reinforce each other, ultimately benefiting all stakeholders.