Woof Gang Launches Mobile App to Enhance Pet Grooming Experience and Support Franchise Growth

Woof Gang Bakery & Grooming has launched its first-ever mobile app, representing a significant step in the company's digital strategy to create a fully integrated technology solution for both pet parents and franchise owners. The new app, available for iOS and Android, enables customers to book, manage, and confirm grooming appointments with just a few taps, delivering convenience, speed, and personalization for modern pet owners while seamlessly integrating with the company's CRM, loyalty program, and back-of-house management systems.

The app launch reflects Woof Gang's continued investment in innovation and forms part of a broader digital roadmap that includes plans to integrate AI-powered features by early 2026. These future enhancements will include a smart chatbot and personalized service recommendations that guide pet parents to appropriate grooming treatments based on their dog's breed, coat, and specific needs. The company also plans to launch a smart chatbot capable of supporting customers with booking over the phone, making every interaction more personalized while maintaining the high-touch experience that defines the Woof Gang brand.

Ricardo Azevedo, CEO of Woof Gang, emphasized that the digital strategy focuses on building technology solutions that make pet grooming and pampering easier while enhancing the relationship between store owners and consumers. The app simplifies the booking process for guests, meets pet parents where they are in their digital journey, and delivers tangible results for franchise partners by driving new and repeat visits while streamlining customer communication.

For franchisees, the app provides a competitive advantage in today's tech-forward retail landscape, helping free up their time while improving customer engagement. Customers can download the app by visiting woofgangbakery.com/app or searching for "Woof Gang" in their mobile app store. This technological advancement supports Woof Gang's position as a leading pet grooming and specialty retail franchise in North America, with more than 450 locations open or under development across the United States.