XpertDox Partners with CHP Berkshires to Enhance Revenue Cycle Performance Through AI Medical Coding

November 18th, 2025 8:00 AM
By: Newsworthy Staff

XpertDox has partnered with CHP Berkshires to implement AI-powered medical coding technology that improves revenue cycle operations, coding quality, and value-based care initiatives for the federally qualified health center.

XpertDox Partners with CHP Berkshires to Enhance Revenue Cycle Performance Through AI Medical Coding

XpertDox, a leader in AI-driven autonomous medical coding technology, announced its strategic partnership with Community Health Programs, Inc. (CHP Berkshires), a leading Federally Qualified Health Center serving over 30,000 residents across Berkshire County, Massachusetts. This collaboration aims to revolutionize CHP Berkshires' revenue cycle operations, improve coding quality scores, focus on value-based care initiatives, ensure HCC recapture, and ensure compliance with Medicare's FQHC coding and billing standards.

CHP Berkshires implemented XpertCoding, XpertDox's flagship AI-based coding solution, across all CHP Berkshires' facilities. The deployment of XpertCoding enhances coding efficiency, ensures regulatory compliance, reduces manual workload, and strengthens the center's ability to provide high-quality, accessible care to its diverse population. Jesse Suphan, Senior Director of Revenue Cycle & Quality at CHP Berkshires, stated that the implementation has yielded transformative results including increased collections per claim and higher quality scores through automated Category II coding.

XpertDox's AI-powered coding solution includes a Business Intelligence Platform that gives CHP Berkshires clear insight into coding accuracy, billing levels, and provider performance. The XpertCoding BI platform also includes comprehensive dashboards for Fee-for-Service, Quality Measures, and Risk Adjustment (HCC) coding. According to Suphan, the dashboards for provider documentation improvement and HCC recapture have been especially impactful, allowing the coding team to focus on value-based care initiatives and auditing.

Sameer Ather, CEO and Co-Founder of XpertDox, expressed honor in collaborating with the CHP Berkshires team, noting that their AI-powered autonomous coding technology is designed to eliminate administrative friction, increase coding accuracy, and support FQHCs in their core mission of delivering equitable, patient-centered care to underserved communities. The partnership represents a significant advancement in leveraging artificial intelligence to optimize healthcare revenue cycle management while maintaining focus on quality patient care delivery. For additional information about XpertDox's solutions, visit https://www.xpertdox.com.

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