HRO Today Announces 2026 RPO Baker’s Dozen Customer Satisfaction Ranking
HRO Today announced the winners of its 2026 Baker’s Dozen Customer Satisfaction Ranking for RPO honoring organizations that earned the highest ratings from their customers.
Philadelphia, PA (Newsworthy.ai) Monday Sep 28, 2026 @ 6:00 AM EDT
“A ranking in the HRO Today Baker’s Dozen for RPO providers reflects the strength of provider-client relationships and the quality and effectiveness of services.”
HRO Today announced the winners of its 2026 Baker’s Dozen Customer Satisfaction Ranking for RPO honoring organizations that earned the highest ratings from their customers.
Key Takeaways
- Korn Ferry tops the 2026 RPO ranking, giving companies a competitive edge by identifying the most effective recruitment partners for talent acquisition success.
- These RPO rankings help organizations find quality talent partners, improving employment opportunities and workforce development for better career outcomes.
- HRO Today's Baker's Dozen ranking uses a weighted algorithm analyzing service breadth, deal size, and quality from 450 client surveys across 335 companies.
- Korn Ferry leads KellyOCG in the 2026 RPO rankings based entirely on client feedback from extensive industry surveys.
“A ranking in the HRO Today Baker’s Dozen for RPO providers reflects the strength of provider-client relationships and the quality and effectiveness of services,” said Elliot Clark, CEO of SharedXpertise and Publisher of HRO Today. “Recognition based directly on client feedback makes this achievement particularly meaningful.”
“A ranking in the HRO Today Baker’s Dozen for RPO providers reflects the strength of provider-client relationships and the quality and effectiveness of services.”
To determine an overall ranking from this data, HRO Today analyzes results across three subcategories: service breadth, size of deals, and quality of service. Using a predetermined algorithm that weighs questions and categories based on importance, HRO Today calculates scores in all three subcategories as well as an overall score. This year, there were over 400 usable surveys completed from 334 different client companies of the ranked providers.
The Top 5 in the ranking are:
- Korn Ferry
- KellyOCG
- Hudson Talent Solutions
- PeopleScout
- Cielo
HRO Today collects feedback annually through an online survey which they distribute to buyers directly through the HRO Today mailing lists and indirectly through service providers. Only those organizations that earned the highest ratings from their customers for quality of service, breadth of service and size of deals are part of the ranking. Based solely on feedback from buyers of the rated services, the ratings are not based on the opinion of the HRO Today staff.
For the full list of winners, visit HRO Today
About HRO Today and SharedXpertise
HRO Today and HRO Today Global are the properties of SharedXpertise Media and offer the broadest and deepest reach available anywhere in the HR industry. Our magazines, research, e-newsletters, events, and social networks reach senior-level HR decision-makers with rich, objective, game-changing content. Our No. 1 strength is our reach. HR leaders rely heavily on
Frequently Asked Questions
- Who topped the HRO Today's 2026 RPO Baker's Dozen rankings?
- Korn Ferry topped the HRO Today's 2026 Baker's Dozen Customer Satisfaction Ranking for RPO, based entirely on client feedback from extensive industry surveys.
- What is Korn Ferry's ranking in the latest HRO Today RPO Baker's Dozen?
- In the 2026 HRO Today RPO Baker's Dozen rankings, Korn Ferry is ranked number one, leading the list of top recruitment process outsourcing providers.
- How does HRO Today determine its RPO Baker's Dozen rankings?
- HRO Today determines its RPO Baker's Dozen rankings using a weighted algorithm that analyzes service breadth, deal size, and quality from 450 client surveys across 335 companies, based solely on client feedback.
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